Bubble Zone Car Wash respects your privacy. This policy explains what information we collect when you use our online booking system, how we use it, and the choices you have.
1. Information We Collect
When you book Express Detailing online, we may collect:
- Name, email address, phone number, and city
- Vehicle type and selected appointment time
- Payment confirmation details processed by Square
- Technical data such as IP address and browser type
We do not require customer account registration. Each booking is processed as a guest checkout.
2. How We Use Your Information
We use your information to:
- Process and confirm your booking
- Send appointment confirmations and receipts by email
- Contact you about your appointment when necessary
- Prevent fraud, abuse, and duplicate bookings
- Improve our website and customer experience
3. Payment Processing
Card payments are handled by Square. We do not store full payment card numbers on our servers. Square's handling of payment data is governed by Square's own privacy policy and security practices.
4. Analytics & Marketing
We may use analytics tools such as Google Analytics and Meta Pixel to understand how visitors use our booking website. These services may use cookies or similar technologies. You can control cookies through your browser settings and opt out of certain analytics where those providers offer opt-out tools.
5. Information Sharing
We do not sell your personal information. We may share data with:
- Payment processors (Square) to complete transactions
- Email providers (Resend) to send confirmations
- Service providers that help us operate the booking platform
- Law enforcement or regulators when required by law
6. Data Retention & Security
We retain booking records as needed to provide services, comply with legal obligations, and resolve disputes. We use reasonable administrative and technical safeguards to protect your information, but no online system can be guaranteed 100% secure.
7. Your Rights
California residents may have additional rights under applicable privacy laws, including the right to request access to or deletion of certain personal information. To make a privacy request, contact us using the information below.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us using the contact details at the bottom of this page.